MINI of Fairfield County
154 Post Rd , Darien CT 06820 • Toll Free: (877) 220-5130 • Service: (877) 374-3202
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.7
  •   4.5
      –   Marilyn S., Fairfield, CT Feb 15, 2012
  •   5.0
      –   Peter A., Darien, CT Feb 14, 2012
  •   5.0
      –   Geraldine B., Milford, CT Feb 13, 2012
  •   4.5
      –   MINI Owner, Woodbury, CT Feb 13, 2012
  •   5.0
    "Fabrizio, you're a star."   –   Chad R., Stamford, CT Feb 9, 2012
  •   5.0
      –   Michael D., Ridgefield, CT Feb 9, 2012
  •   4.5
      –   MINI Owner, Rye, NY Feb 8, 2012
  •   5.0
      –   Julian M., Greenwich, CT Feb 7, 2012
  •   5.0
    "Fabrizio is fantastic!"   –   David P., Fairfield, CT Feb 7, 2012
  •   5.0
      –   Bernadette W., Rye, New York Feb 5, 2012
  •   5.0
      –   MINI Owner, Greenwich, CT Feb 5, 2012
  •   5.0
    "Fab was great to work with."   –   Deborah R., Woodbury, CT Feb 5, 2012
  •   5.0
      –   Stephanie L., Newtown, CT Feb 5, 2012
  •   5.0
      –   Kylie B., NEW HAVEN, CT Feb 4, 2012
  •   4.5
      –   George T., NEW CANAAN, CT Feb 4, 2012
  •   4.5
      –   Joseph B., Greenwich, CT Feb 4, 2012
  •   5.0
    "This is the 3rd mini I have purchase from Mini of Fairfield County and specifically Antonio Silva! He was amazing throughout the process, he answered every questions I had in a timely and kind manner!"   –   Brienne L., Derby, CT Jan 30, 2012
  •   5.0
    "Fabrizio did a perfect job of helping me transition from my '02 Mini that I loved, to my new 2012 Mini in allllmost the same color (silk green to Laguna green). He let me know it had been discontinued, in case I did want to upgrade before that color was gone, and more importantly he was very sensitive to all my emotions. Fabrizio was the perfect salesman!"   –   Andrea H., Ridgefield, CT Jan 28, 2012
  •   4.5
      –   David H., New Canaan, CT Jan 17, 2012
  •   3.5
    "Mark Smith provided our family excellent service. He went out of his way to make sure the experience was a positive one for our family. If the MINI is as good as Mark, we look forward to buying several more from him in the future. We had a similar experience in the past with an Audi salesman in Chicago and gladly gave him repeat purchases. Mark treated us better than not only the Fairfield county Honda, Nissan, and Volkswagen representatives but also MINI and Toyota of Westchester and other MINI salesmen at MINI of Fairfield County. He was great and should be commended."   –   MINI Owner, Weston, CT Jan 15, 2012
  •   4.5
      –   Laura C., STAMFORD, CT Jan 14, 2012
  •   5.0
    "Mr. Silva made my experience so enjoyable. :) He was very helpful with the possible options that I could do. Also he was very willing to help me get my car and offer a lot of advice with selling my previous Mini. When my lease is up I hope to go back to Mr. Silva and explore more options because I felt welcomed and appreciated as a customer and a person. :) Thanks, Jessica."   –   Jessica H., Bridgeport, CT Jan 11, 2012
  •   4.5
    "Antonio was very helpful , polite and very professional."   –   Saira K., Stamford, CT Jan 10, 2012
  •   5.0
      –   Barbara G., Newton Center, MA Jan 10, 2012
  •   5.0
    "Very positive experience"   –   Jane C., Stamford, CT Jan 9, 2012
  •   4.5
    "I absolutely love working wth Mike!"   –   Marissa R., Milford, CT Jan 8, 2012
  •   5.0
    "Fabrizio is a joy. He sold me my first Mini and I came back to him to buy my new countryman."   –   Ann R., Norwalk, CT Jan 7, 2012
  •   4.0
    "I was delighted to be able to view, test drive and negotiate the purchase of my new MINI all within one afternoon"   –   John L., Cos Cob, CT Jan 7, 2012
  •   5.0
    "My Motoring Advisor Fabrizio Reda is an asset to MINI of Fairfield County. From the moment I stepped into the showroom until the day I picked up my 2012 MINI Countryman ALL4, he made 'buying a car' a wonderfully easy & problem free experience. He was friendly, knowledgeable & professional. I highly recommend MINI of Fairfield County to anyone looking to purchase a wonderful car!"   –   Susan D., Hamden, CT Jan 7, 2012
  •   4.0
      –   MINI Owner, Cos Cob, CT Jan 7, 2012
  •   4.5
      –   James F., Bristol, CT Jan 7, 2012
  •   5.0
    "Fabrizio is the best Sales Rep I have ever dealt with."   –   Christopher D., Bethel, CT Dec 30, 2011
  •   4.0
      –   Chikako C., Bethel, CT Dec 24, 2011
  •   5.0
      –   MINI Owner, Fairfield, CT Dec 24, 2011
  •   4.0
    "I had a wonderful experience buying my Mini. In fact, I chose a dealership not close to my house (and a bit inconvenient) because I trusted and liked the advisor there so much."   –   MINI Owner, Mahopac, NY Dec 24, 2011
  •   5.0
      –   Jessica R., Stamford, CT Dec 14, 2011
  •   5.0
      –   Paul P., Westport, CT Dec 14, 2011
  •   5.0
    "My experience was wonderful as always. This is my third Mini from Fairfield Mini and I love it. They take as much time as I need to learn all of the new advancements in each car. They help me select exactly how I want each built. They beat every other dealership in NY and NJ on the trade in by $5,000-6,000. The sales team, led by Fabrizio, is top notch and they always make sure I have a great loaner when I need a service. Every one from the receptionist to the manager acts like it is Christmas day when I walk in . I am currently moving to CA and they beat the CA dealerships- so it was worth it for me (in every way) to buy in Fairfield and ship to CA- which they made possible. I will be flying back to CT when it is time to trade my 2012 burned orange convertible in- b/c the Mini Fairfield family, service, and deals, just can't be beat- even 3,000 miles away. Nyack , NY- San Luis Obispo, CA Kimberly K"   –   Kimberly K., NYACK, NY Dec 12, 2011
  •   5.0
      –   Gary F., Woodbridge, CT Dec 6, 2011
  •   4.5
      –   MINI Owner, Norwalk, CT Dec 6, 2011
  •   3.5
    "Delivery date estimate was extending every leg of the cars journey and went from 2-3 weeks originally to 5 weeks actually. Not a big deal, but some precision would have been nice. Otherwise ok."   –   MINI Owner, Waterbury, CT Dec 6, 2011
  •   5.0
    "I have experienced a warm welcome by Mini of Fairfield County. I extend a huge "Thank You" to everyone who worked with me during the process. This is my first time investing in a Mini and I am delighted with the people at the dealership and the high quality of service they have provided to me."   –   Lisa K., Newtown, CT Dec 6, 2011
  •   5.0
      –   Patricia C., Cortlandt Mnr, NY Dec 6, 2011
  •   5.0
      –   MINI Owner, NEW YORK, NY Dec 6, 2011
  •   5.0
      –   MINI Owner, Westport, CT Dec 6, 2011
  •   5.0
      –   Geoffrey M., Ridgefield, CT Dec 6, 2011
  •   5.0
      –   Gail L., Pound Ridge, NY Nov 29, 2011
  •   5.0
    "If I had to find fault with my experience in purchasing my MINI, it would be that I was not notified to the extent of how so very cool this car would really be!"   –   David S., Trumbull, CT Nov 28, 2011
  •   5.0
      –   Rebecca L., Darien, CT Nov 21, 2011
Service Rating 4.4
  •   3.0
      –   Stephen H., Fairfield, CT Feb 17, 2012
  •   5.0
    "I came in at 2pm got a loaner from John ,came back in 2 hours and my sport stripes were on and my service completed! Splendid job ,and professional and friendly staff all around expecially John!"   –   MINI Owner, Newtown, CT Feb 16, 2012
  •   4.0
      –   Kathryn T., Greenwich, CT Feb 15, 2012
  •   5.0
      –   Krzysztof M., Stamford, CT Feb 15, 2012
  •   4.5
    "Polite, timely and a very nice wash to boot"   –   Philip H., Southport, CT Feb 12, 2012
  •   5.0
      –   Xantheppe G., Stamford, CT Feb 12, 2012
  •   5.0
      –   Anthony B., Stratford, CT Feb 12, 2012
  •   3.5
      –   MINI Owner, Greenwich, CT Feb 11, 2012
  •   4.0
      –   Susan B., Wilton, CT Feb 10, 2012
  •   5.0
    "Everything was fantastic!"   –   Peggy F., Stamford, CT Feb 7, 2012
  •   4.5
      –   Donald Q., Westport, CT Feb 5, 2012
  •   4.5
      –   Kathleen P., Redding, CT Feb 5, 2012
  •   4.5
      –   George Stuart D., Stamford, CT Feb 5, 2012
  •   4.5
      –   MINI Owner, Highland, NY Feb 2, 2012
  •   5.0
      –   MINI Owner, Darien, CT Jan 30, 2012
  •   4.5
      –   MINI Owner, Orange, CT Jan 30, 2012
  •   4.0
      –   MINI Owner, Norwalk, CT Jan 28, 2012
  •   5.0
      –   MINI Owner, Redding, CT Jan 27, 2012
  •   4.5
      –   MINI Owner, Greenwich, CT Jan 27, 2012
  •   5.0
      –   Christopher M., Greenwich, CT Jan 27, 2012
  •   5.0
      –   Matthew R., Bridgeport, CT Jan 27, 2012
  •   4.5
      –   Michael S., Norwalk, CT Jan 26, 2012
  •   4.0
      –   MINI Owner, New Haven, CT Jan 25, 2012
  •   4.5
      –   Peter P., Southbury, CT Jan 25, 2012
  •   3.5
      –   Francis D., Middlebury, CT Jan 23, 2012
  •   4.5
    "Considering no appointment and a drop in I was pleasantly surprised as to how quickly I was attended to."   –   Robert C., GREENWICH, CT Jan 22, 2012
  •   5.0
      –   Linda R., Greenwich, CT Jan 21, 2012
  •   3.5
    "I still don't understand why I got free front brakes, I mean I'm very glad I did though, just wondering. The service person said it was part of the service, but I still find that hard to believe."   –   Elizabeth L., Stamford, CT Jan 21, 2012
  •   5.0
      –   MINI Owner, Riverside, CT Jan 21, 2012
  •   5.0
      –   Susan D., Hamden, CT Jan 19, 2012
  •   3.5
      –   MINI Owner, Darien, CT Jan 19, 2012
  •   4.5
      –   David H., New Canaan, CT Jan 18, 2012
  •   5.0
    "This was yet another wonderful experience with the MINI Service center. Everyone is always so courteous and personable. I also feel that they are very honest about what needs to be done or doesn't need to be done to the car."   –   Rachel S., Naugatuck, CT Jan 16, 2012
  •   4.5
      –   Matthew K., Madison, CT Jan 16, 2012
  •   4.5
      –   Benoit J., Darien, CT Jan 13, 2012
  •   5.0
    "Always a pleasure...even when repairs are needed...or money must otherwise be spent."   –   MINI Owner, Fairfield, CT Jan 11, 2012
  •   5.0
      –   MINI Owner, New Canaan, CT Jan 11, 2012
  •   4.0
    "Was allowed to bring in my car the same day I called. That was great."   –   Michael W., Milford, CT Jan 11, 2012
  •   5.0
    "John Corcoran is awesome !!"   –   John W., New Canaan, CT Jan 11, 2012
  •   5.0
      –   Thomas G., South Salem, NY Jan 3, 2012
  •   5.0
    "Great customer service. Friendly staff"   –   Tony A., Greenwich, CT Jan 2, 2012
  •   5.0
      –   MINI Owner, Wilton, CT Jan 2, 2012
  •   4.5
      –   Dorothy W., Wilton, CT Dec 31, 2011
  •   3.5
      –   Jean C., Kent, CT Dec 31, 2011
  •   5.0
      –   Douglas F., Southport, CT Dec 31, 2011
  •   4.5
      –   MINI Owner, Fairfield, CT Dec 31, 2011
  •   3.5
    "I received the kind of service that I expected, no more no less."   –   Donna C., Ridgefield, CT Dec 31, 2011
  •   4.5
      –   Brittany P., Stratford, CT Dec 30, 2011
  •   2.0
      –   Joanna B., Greenwich, CT Dec 30, 2011
  •   5.0
    "I needed new windscreen wipers and the service department replaced them on the spot!"   –   Betsy M., Stamford, CT Dec 30, 2011
  •   4.5
      –   MINI Owner, Fairfield, CT Dec 23, 2011
  •   5.0
      –   Kim B., Stamford, CT Dec 17, 2011
  •   5.0
      –   Renato P., Greenwich, CT Dec 17, 2011
  •   5.0
      –   Lisa K., Newtown, CT Dec 15, 2011
  •   4.0
    "I had to call three times to get status on my car. I was never told how long it would take and what the status was. Which meant that I couldn't plan alternatives."   –   MINI Owner, Wilton, CT Dec 14, 2011
  •   5.0
      –   Dorian B., Stamford, CT Dec 14, 2011
  •   4.0
      –   MINI Owner, Newtown, CT Dec 13, 2011
  •   4.5
      –   George P., Hamden, CT Dec 13, 2011
  •   2.5
    "Getting a return call and an appointment is difficult. Often takes weeks before one can service there vehicle."   –   Debra S., Norwalk, CT Dec 13, 2011
  •   5.0
    "John took the time to truly understand our concerns. Very good listener!!!"   –   David C., New Canaan, CT Dec 10, 2011
  •   5.0
    "Jeff J - great service thank you."   –   Jeffrey J., WOODBURY, CT Dec 10, 2011
  •   3.0
    "Car dropped off on Monday, car fixed (it just needed oil) on Thursday morning. No loaner car available."   –   MINI Owner, Woodbridge, CT Dec 10, 2011
  •   4.5
    "They took care of everything I asked about. They gave me a ride to work while they were doing the maintenance."   –   Sarah C., Stamford, CT Dec 10, 2011
  •   4.0
      –   MINI Owner, Stamford, CT Dec 8, 2011
  •   1.5
    "I have to say I'm very disappointed with my recent experience. I brought my car in for a standard oil change at 7:30am. I have done this before, and every time it was available by noon. I called at noon to check the status, and was told it would be done at 3pm. I still hadn't heard from anyone and called and left a voice mail because no one picked up at 3:45. I called again at 4:15 and left another voice mail. I was finally called back at 4:20, and they "experienced difficulties" and my car would be ready at 5:20. This severely affected my work schedule as I was covering a shift until 6pm by myself, and had to get someone else cover for me in order to pick up my car. With no excuse provided it sounds to me like I was just forgotten. Not to mention that I wasn't told about the change in location for my previous visit and showed up at the old center, but that's another story. Considering my service contract is ending it was pretty insulting, I don't see why I should extend it when I can get better service than that at a PepBoys."   –   Nicholas M., Hicksville, NY Dec 8, 2011
  •   5.0
    "The checked everything, the care was clean when I got it back and they accomodated my schedule as far as pick up and delivery."   –   ., , Dec 8, 2011
  •   3.5
    "Overall my satisfa"   –   Thomas S., Fairfield, CT Dec 8, 2011
  •   4.5
      –   Christopher C., OLD GREENWICH, CT Dec 8, 2011
  •   4.5
      –   MINI Owner, Easton, CT Dec 8, 2011
  •   5.0
      –   Joseph H., Ridgefield, CT Dec 6, 2011
  •   5.0
      –   April S., Milford, CT Dec 5, 2011
  •   4.0
      –   Mary B., Fairfield, CT Dec 5, 2011
  •   5.0
      –   Emily L., Greenwich, CT Dec 3, 2011
  •   4.5
      –   MINI Owner, North Haven, CT Dec 2, 2011
  •   4.0
    "Routine visit for its first oil change. All fine."   –   Susanne H., Greenwich, CT Dec 2, 2011
  •   5.0
      –   Nicki A., Greenwich, CT Dec 2, 2011
  •   5.0
      –   Matthew W., Cos Cob, CT Nov 29, 2011
  •   5.0
      –   Barbara G., Stamford, CT Nov 29, 2011
  •   4.5
    "I was accomodated at short notice which I appreciated and on the day the oil change was effected quickly and within the time quoted by the receptionist."   –   George Stuart D., Stamford, CT Nov 29, 2011
  •   4.0
    "Timely service, with convenient transport to and from lot in the interim."   –   Colin H., Norwalk, CT Nov 29, 2011
  •   5.0
    "I was delighted by the excellence in customer service I received at Mini of Fairfield County. It is a pleasure to see the attentiveness of the representatives of Mini of Fairfield County. Perry Z. of Yorktown Heights New York"   –   Jenny Z., Yorktown Heights, NY Nov 29, 2011
  •   5.0
    "Love my Mini, love my Mini Dealer!"   –   MINI Owner, Ridgefield, CT Nov 29, 2011
  •   3.5
    "not replaced front chrome trim piece, due to back order, Now must bring in again...Still eaiting for part? Like to have a completed job."   –   Mark P., Weston, CT Nov 29, 2011
  •   4.0
    "Your service has been great."   –   Julia C., Milford, CT Nov 27, 2011
  •   3.5
      –   Timothy R., Branford, CT Nov 27, 2011
  •   4.5
      –   MINI Owner, Pound Ridge, NY Nov 26, 2011
  •   4.5
    "Didn't get the phone call letting me know my car was ready, trouble with the phones they said."   –   Nicola M., Darien, CT Nov 25, 2011
  •   4.0
      –   Richard A., Highland, NY Nov 24, 2011
  •   5.0
      –   MINI Owner, South Salem, NY Nov 24, 2011
MINI of Fairfield County 154 Post Rd Darien , CT 06820 Sales: (877) 220-5130